Shipping policy

1. Shipping Policy

Orders are typically processed within 1-5 business days. We offer standard and expedited shipping options, with tracking details provided once your order is shipped. Delivery times vary based on location and selected shipping method.

2. Shipping Costs

Shipping fees are calculated at checkout and depend on the destination, order weight, and delivery speed.

3. Returns Policy

We want you to be completely satisfied with your purchase! Most items can be returned within 21 days of purchase, as long as they are unused and in their original packaging.

To initiate a return, simply contact our support team with your order details, or submit a return request through your orders in account. Once your return request is approved, you’ll receive instructions for shipping the item back.

Please note: The original shipping cost is non-refundable, and customers are responsible for covering the return shipping fees.

Once we receive and process the return, your refund for the product will be issued promptly.

For any questions or assistance, our support team is here to help!

4. Refunds

Once we receive and inspect the returned item, we’ll issue a refund to your original payment method within 7-10 business days. Shipping fees are non-refundable unless the item was damaged or incorrect.

5. Exchanges

If you wish to exchange an item, please process it as a return and place a new order for the replacement item.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of receipt for a replacement or refund.